Policies
Delivery Policy

3-5 days Within Klang Valley exclude public holiday
5-10 days East Malaysia excluded public holiday

Next day delivery only applicable within Klang valley at the moment.

Fresh/homemade are not included.

Delivery hours from 8am-11pm.



Refund Policy

Refund will be made either one of the condition is met:
The product is expired after received.
The product is broken or damaged when received.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Adam& April Trading will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
( FOR ONE TIME ONLY)

Please return your purchase to the following address:

Adam& April Trading
1- 38 TKT 1, Impian Seri Setia@park 51, JLN ss9a/14 47300 PJ Selangor
Please contact us at adamapril2526@gmail.com or 1700 81 0426 if you have any questions or doubts.

 

Privacy Policy

We are committed to protect your privacy. We does not sell, share or trade customer’s personal information collected online with third parties. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.

Uses of Information

You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:

• To deliver products that you purchase from our website
• To inform and update you on the delivery of the product and for customer support purposes;
• To provide you with relevant product information;
• To process your orders and to provide you with the services and information offered through our website and which you may request;
• To allow us to administer your registered account with us;
• To conform to legal requirements or comply with legal process;
• To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by ipay88.

The personal information we collect may include your:

• Name
• Telephone Number
• Mobile Number
• Delivery Address
• Billing Address
• Email Address

Information Security

We employ certain security measures, such as encryption where appropriate. We also take appropriate steps to ensure that your information is treated securely.

Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us.
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